We offer refunds or exchanges on undamaged items within 14 days of it being received by you. Any item(s) which you wish to exchange must be returned unworn and in the same condition in which you received it/them. Items which do not meet these criteria will not be eligible for refund, though they may be exchanged at our discretion. Sale items and samples are NON-REFUNDABLE and NON-RETURNABLE. If you wish to exchange an item for one of a different size or design please check with us that the size or design is in stock before posting you returned item. All Refunds will be made to the credit or debit card used to purchase the Items once we have accepted your returned item(s).
We check every item before sending them to ensure that our products meet the highest standards of quality and all items are suitable wrapped and packaged to assure a safe transit. However, any faults with your items must be brought to our attention within 14 days of receipt. Items that are damaged as a result of wear and tear shall not be considered faulty.
Should you wish to return an item for exchange or refund please send your item, in its original, undamaged packaging along with your name, order number and contact details to:
Peregrine & Jude Ltd
We recommend that you send your return by guaranteed delivery to ensure that it does not get lost.